Shipping Policy

Last updated: 11 August 2026

This Shipping Policy explains how orders placed through Kingsley Beaumont are prepared, dispatched, delivered and tracked.

Delivery Destinations

We currently deliver only to addresses in the United Kingdom. Delivery availability may depend on the products in your cart, the delivery address and the active shipping services shown at checkout. If an address cannot be accepted at checkout, we are currently unable to deliver there.

Order Processing

Orders are normally processed and dispatched within 1 to 3 business days after payment has been successfully confirmed.

Business days are Monday to Friday, excluding public holidays. Orders placed during weekends or public holidays begin processing on the following business day. We may contact you if information is required to confirm an order or delivery address.

Delivery Times

For United Kingdom deliveries, the usual estimates are:

Order processing: 1 to 3 business days;
Transit after dispatch: 6 to 12 business days;
Total estimated delivery time: 7 to 15 business days.

All delivery periods are estimates rather than guaranteed delivery dates unless we expressly agree otherwise.

Shipping Charges

Standard delivery: free;
Express delivery: £5.95 when available for the order and address.

The applicable delivery method and charge are displayed at checkout before payment. We will not add an undisclosed shipping charge after your order is submitted.

Order Confirmation and Tracking

After placing an order, you will receive a confirmation email. Please review the order and address carefully and contact us promptly if you identify an error. Changes cannot be guaranteed after preparation or dispatch begins.

When an order is dispatched, tracking information will normally be sent to the email address provided at checkout within 24 hours. Tracking updates can take additional time to appear after the carrier receives the parcel.

Multiple Parcels

An order containing several products may be delivered in more than one parcel, on different dates and with separate tracking numbers. You will not be charged additional standard shipping fees solely because an order is split into multiple parcels.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate delivery address. If a parcel is delayed, returned or cannot be delivered because the address supplied was incorrect or incomplete, additional shipping charges may apply before it can be sent again. This does not affect your rights where the problem was caused by us or a carrier acting on our behalf.

Delayed, Lost or Damaged Parcels

If an order has not arrived within the estimated period, review the tracking information and contact us. If tracking shows delivery but you cannot locate the parcel, check with household members, neighbours and any safe delivery location before contacting us.

If a product arrives damaged, retain the product and packaging and send photographs of the product, packaging, shipping label and visible parcel damage. We will assess the issue under our return and refund policies and applicable consumer law.

Returns and Refunds

For return eligibility, return shipping costs and refunds, consult our Return Policy and Refund Policy. Do not send a product back before receiving return instructions and an authorised return address.