Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags and in its original packaging. You will also need the receipt or proof of purchase.

To make a return, you can contact us at the following address: hello@kingsley-beaumont.com. Please note that returns must be sent to the following address: 9 Allée du Béguinage, 59118 Wambrechies, France.

If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your parcel. Items returned without a prior return request will not be accepted.

You can always contact us for any return-related questions at hello@kingsley-beaumont.com.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you have received the wrong item, so that we can evaluate the issue and make it right.

Exceptions or non-returnable items

Unfortunately, we do not accept returns of gift cards. Please feel free to contact us for any question or concern regarding a specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for a new item.

14-day cooling-off period in the European Union

Notwithstanding the above, if the merchandise is shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds

We will inform you as soon as we have received and inspected your return, and we will let you know whether the refund has been approved or not. If the refund is approved, you will be automatically refunded to your original payment method within 10 working days. Please remember that it may take some time for your bank or credit card company to process and post the refund.

If more than 15 working days have passed since your return was approved, please contact us at hello@kingsley-beaumont.com.